Squads that execute
Teams of pre-configured agents per business area. You turn them on, they operate.
See squadsFour layers talking to each other — squads that execute, multi-LLM picking the right model, RAG anchored in your company's truth, and governance keeping humans in command. Designed for the real operation of the Brazilian mid-market.
Most AI platforms nail one layer and fail at the others. In Synapse, the four were designed to work as a team: each with clear responsibility, all with humans in command of critical points.
Teams of pre-configured agents per business area. You turn them on, they operate.
See squadsYour documents become intelligence. Right answer, cited, no hallucination.
See Your KnowledgeThe right brain per task. Cost optimized, precision maximized, no choice needed.
See Multi-LLMHumans in command of critical points. 113 permissions, multi-tenant, privacy by design.
See GovernanceEach squad is a team of agents pre-configured for a business area: Sales, Finance, Marketing, AP, Recruiting. Unlike a generic chatbot or technical framework, squads arrive configured for your use case — with playbook, native integrations and outcome metrics from day 1.
Upload PDFs, manuals, contracts, spreadsheets. Synapse organizes, indexes and answers based on your real documents, with source citations. No hallucination. Always up-to-date when you add something new. The proprietary rerank guarantees the right answer stays on top — not the closest match to the question.
Simple task — classification, short summary, FAQ? GPT-4o Mini: faster, cheaper. Critical task — complex proposal, legal analysis, contract review? Claude Sonnet 4.5: analytical depth. Synapse decides automatically per task. You gain precision where it matters and savings where it doesn't compromise quality.
Every high-impact decision — approving payment, closing a proposal, hiring a candidate, publishing a campaign — goes through a person on the team. Plus: 113 granular permissions per role, multi-tenant Branches system for corporate groups, audit trail per agent, and RAG with human approval before every answer. Privacy by design, from schema to log.
A customer message, and the four layers talk. Every step is measurable, every AI decision is citable, every agent is controllable. This is what separates a squad platform from a pile of chatbots.
A question about a complex proposal arrives via the sales team's WhatsApp.
The agent identifies it as a query about contract clause + margin calculation.
Two-layer search — semantic + rerank — finds the exact passage from the sales policy and contract template.
Critical analysis + calculation task → router selects Claude Sonnet 4.5 over the default model.
Draft answer includes margin calculation, citation of the policy clause and link to the base contract.
Notification on the squad. Director reviews calculation, approves with 1 click. Audit trail logged.
Customer receives it on WhatsApp in under 4 minutes — with the right answer, first try.